Privacy Policy

Privacy Policy for Jospah Florist

Effective June 25, 2019

At Jospah Florist Nairobi, we highly value our online community. You trust us with your information, and we’re serious about that responsibility. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat personal information we collect or receive from users of jospahflorist.com and all our social media pages (including Facebook, Instagram, WhatsApp and Twitter pages) We know you care about your privacy, too, so we provide settings that allow you to control how certain information is used on the Site.

This privacy policy is also incorporated into Terms and Conditions. After reviewing this Privacy Policy, and you have further questions, please contact Jospah Florist at info@jospahflorist.com.

Information Collected or Received 

Personal information: Our website may require users of the Site to give us personally identifiable information, which may include but is not limited to the user’s name, home and business addresses, phone number, email address, valid identification and credit card/payment account information and delivery information.

Customer Support: We may collect information about you through your communications with our customer-support team.

Location Information: We collect and store your location information if you enable your mobile device to send it to us, such as by use of geolocation features in the device(s) through which you access the Service, or by inference from other information we collect

Making Payments:  If you are a Customer, our service providers will collect and process your payment information. We do not collect or store any payment card information, though we may receive information about completed transactions that does not include credit card or bank account numbers.

How We Use Information

•           To conduct a business transaction with you

•           To ensure compliance with legal processes

•           To improve the content on our website

•           To notify company partners of your reservation request

Choice & Control

We know members of our community value having control over their own information, and therefore Jospah Florist gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you. We give you account settings and tools to access and control your personal data regardless of where you live. They include;

Accessing and Exporting Data: By logging into your account, you may access your personal information and you can also download your personal information in a common file format.

Editing and Deleting Data: In your account settings, you can change or delete your personal information. Additionally, you may delete your account if you wish. If you choose to delete your account, most of your information will be deleted within [30] days, but it may up to [90] days to delete all your data and other data stored in our backup systems due to size and complexity of our systems used to store data.

You may change or correct your Jospah Florist account information (except your username) at any time. You may remove certain optional information you no longer wish to be publicly visible, such as your full name.

Objecting or Restricting Data Use: In your account settings, you have options to control our use of your data. You may limit how your information is visible to other users or made publicly available; and limit the notifications or emails you receive from us. Please note that should you unsubscribe to receiving notifications or emails from us, you will still receive administrative messages from us. If you are receiving texts sent via the Service and you wish to opt out, reply STOP to any such message, or send an email with your cellphone number and the subject line “unsubscribe” to info@Jospah Florist.com.

If you live in a Designated Region, you have the right to object to our processing of your information based on our legitimate interests and the right to object to the use of your information for direct marketing purposes. You may control our marketing communications to you by accessing your account settings. Additionally, you should review our COOKIES AND TRACKING TECHNOLOGIES section for your options to control how we and our partners use cookies and other technologies for advertising. If you no longer wish to use Jospah Florist’s services or receive service-related messages, then you may close your account.

If you have any questions about how to exercise these choices, please e-mail us at info@jospahflorist.com

Use of Cookies and other technologies

Cookies:

A cookie is a small data file sent from a web site to your browser that is stored on your computer’s hard drive. Jospah Florist uses our own cookies for a number of purposes that include to access your information when you sign in; keep track of preferences you specify; display the most appropriate content based on your interests and activity on Jospah florist; estimate and report Jospah Florist total audience size and traffic; conduct research to improve our content and services.  You can configure your browser’s settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of services offered by the Site.

Analytics: We utilize third party analytics technology in our website and social media handles which tracks usage and interactions within our online platform. This information helps provide insight into the use of such platforms and assists with our further improvement and development associated with the online presence and Jospah Florist Services.

Behavioral Advertising: We participate in online behavioral advertising (OBA). We may use third parties to display ads tailored to your individual interests based on how you browse and shop online. We may allow certain third parties to collect certain information when you use the Jospah Florist Services. For example, these companies may use non-personal information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personal information (e.g., IP address) during your visits to Jospah Florist Services in order to provide advertisements about goods and services likely to be of greater interest to you on third party sites. These parties typically use a cookie or a third party web beacon to collect this information.

Other Technologies: Since new technologies are being developed every day, we may introduce or utilize new technologies in the future in a manner consistent with this policy and generally applicable industry standards. Further, additional disclosures or requests for permission may be presented through the use of such new technologies at the time of such use. For example, you may receive a request from your device to enable sharing of information through your device.

Direct Marketing Companies: From time to time we may disclose certain information (names, postal addresses and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to direct marketing companies for trade or rental purposes.

Law Enforcement/Government Requests/Other: We may be required by law to provide personal information to law enforcement, a government agency or in response to a search warrant, subpoena or other legally valid inquiry or order, or to an investigative body or civil litigant including emergency situations. We may also disclose personal information when we believe in good faith that disclosure is necessary to comply with relevant laws, for the establishment, exercise or defense of legal claims, to prevent and address fraud and other illegal activity, to prevent death or imminent bodily harm, or to protect or defend the rights, property or safety of our users, others and ourselves.

Security

The security of your personal information is important to us. Your Jospah Florist account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. Each password owner is responsible for keeping the password confidential and safe, as Jospah has no control or responsibility for this type of user information.  If the password may have been stolen or might otherwise be misused, it is the responsibility of the password owner to notify Jospah immediately for further action.

Data Retention

Jospah will retain your information for as long as your account is active or as needed to provide you services. If you no longer want Jospah to use your information to provide you services, you may close your account. Jospah Florist will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Users

The Site is hosted in the Kenya. If you are a user accessing the Site from the USA, Australia, European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from our privacy policy, please note that you are transferring your personal data to Kenya which does not have the same data protection laws as such other regions. User information collected through the Site may be stored and processed in the Kenya, and by using the Site, you consent to any such transfer of information outside of your home country. If you wish to withdraw your consent, you can delete your account as described in CHOICE AND CONTROL section of this Privacy Policy.

Contact Jospah Florist

If you have questions or suggestions you can contact Jospah Florist’s support team by sending an email to info@jospahflorist.com, or writing to:

Jospah Florist Support Team – Privacy Policy

Muindi Mbingu Street,Rentford House Room 301

Nairobi, Kenya